Shipping policy
Global Shipping – Your Questions Answered
Q: Do you ship worldwide?
A: Yes – to over 200 countries across all continents.
Q: Are there any places you don’t ship to?
A: Unfortunately, we cannot ship to: Aland Islands, Ascension, Azores, Balearic Islands, Bouvet Island, Caroline Islands, Mainland China, Eritrea, Northern Mariana Islands, Somalia, Somaliland, Spanish Territories in North Africa, Yemen, Yugoslavia, or Zaire.
Q: What emails will I receive after ordering?
A: You’ll get an order confirmation, a payment confirmation, and a shipping confirmation with a tracking number.
Q: Where can I track my order?
A: Use 17Track or Track718.
Q: How much does shipping cost?
A: It depends on weight, address, and method – but here’s the simple table:
| Order total | Cost |
|---|---|
| Under $50 | $5.99 |
| $49.99+ | Free |
Q: Who pays customs duties?
A: You do. Your local customs authority decides the amount. Please contact them for details.
Q: Anything else I should know?
A: Yes – if a product has carrier restrictions, we may use a different carrier, which could add a few days. Delivery times are estimates. All orders ship from our warehouse.
Q: What’s your delivery promise?
A: Safe, efficient, and transparent shipping – every time.
Questions? Use our website contact form.